How Do I Create and Send Messages? - HR Staff

Human Resource staff members can create and send messages to employees with EWS accounts if they are a Human Resources staff member and have HR Staff timesheet permissions in the HR Management module.

To create and send a message to one or more employees, complete the following steps:

1. Access the Create Messages -HR Staff page using HR Staff>Create Messages.

Note: If you do not see the HR Staff>Create Messages option in EWS, you do not have HR Staff permissions specified for your employee ID in the HR Management module. For more information about HR staff timesheet permissions, see Understanding Permissions.

2. If you want to send a message to all employees with EWS accounts, select the Select All Employees check box. When you select this check box, the form refreshes, and the Select check box for all employees in the list is selected.
3. If you want to send a message to one or more employees with EWS accounts, select the check box in front of the name of each employee to whom you want to send a message.

You can filter the list of employee names displayed on this form by clicking on the filter icon displayed in each column heading and then clicking on the filter you want to use. When you click on a filter, the filter criteria associated with the filter displays the data that meets the filter you selected and hides data that does not meet the filter criteria. For example, you can filter by location if you want to send a message to all employees in a specific location, or you can filter by department if you want to send a message to all employees in a specific department.

You can also group the list of employee names displayed on this form by dragging a column name above the row that displays column names. When you drag a column name above the row that displays the column names, EWS uses the column name to group the list of employees. For example, if you drag a Location column heading above the row that displays column names, EWS refreshes the form and displays the employee names grouped by location, such as Home Office and Corporate Headquarters. If you drag the Department column heading above the row that displays column names, EWS refreshes the form and displays the employee names group by department, such as Finance, Human Resources, Sales, and Manufacturing. If you drag a Location column heading and then a Department column heading above the row that displays column names, EWS refreshes the form and displays employee names grouped by departments at each location.

4. In the Message Date field, enter a date for the message. If you specify a future date, your message will not be delivered until that date. For example, if today's date is March 15, 2010, and you specify March 20, 2010 as the message date, your message will not be delivered until March 20, 2010.
5. In the Message Type field, select a message type from the drop-down list. The default message types are General Info, Reminders, or Request. If you select Reminder or Request for the message type, when the employee selects the check box in the Read column for a Request or Reminder message type, EWS records date and time information about when the employee read the message in a log.
6. In the Due Date field, enter a due date for the message.
7. Enter the message you want to send.
8. If you want to check the spelling in your message, click the Check Spelling button.
9. Click the Create Message button to send the message.